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CHILDREN
- Children
under two years old, when accompanied by an adult passenger
and not occupying seats to the exclusion of other passengers,
will be allowed free transportation. Children two years and
older will be charged full adult fare. Children under fourteen
(14) years of age must be accompanied by an adult passenger.
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REDEMPTION
OF TICKETS AND TICKET RESTRICTIONS
- Cash
fares or tickets sold under this tariff will be redeemed
to the person entitled to the refund when: a) No portion
of the trip has been used; and b) Notice is given at least
24 hours prior to the scheduled travel date and time; and
c) The ticket is still valid and has not expired. Any
tickets not qualified for cash refund (without 24-hour
notice) may still be used for travel until the expiration
date (one year from purchase date). There
shall be no refunds on a round trip ticket if a portion of
the ticket is already used. However, the unused
portion of the ticket may be used for travel until the
expiration date (one year from purchase date). Tickets are
valid for one year from date of purchase. Tickets are not
transferable. Once the tickets are purchased (the
effective purchase date) and the original date of travel /
reservation is made. If this original reservation is changed
to another date or trip, no refunds will be issued and the
ticket will become non-refundable.
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OTHER CONDITIONS
- Carrier will not be liable for delays caused by accident, mechanical breakdown, bad road conditions, government actions, labor disputes, rider failure to follow airline's instructions as to baggage handling or check-in,
rider failure to follow instructions as to pick-up points at LAX, or other causes beyond its control; and it does not guarantee arrival at or departure from any point at a special time. Carrier will endeavor to
maintain the schedule submitted by its agent or employee, but same is not guaranteed.
- If an Act of God, public enemies, authority of law, quarantine, perils of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, bad conditions of the road, snow storms and
other conditions beyond its control make it, in the opinion of the carrier, inadvisable to operate vehicles either from the place of origin or any point en route, the carrier shall not be liable therefore, or be caused to
be held for damages for any reason whatsoever.
- No smoking allowed on buses.
- Carrier reserves the right to refuse to transport any persons having in his or her possession explosive, inflammable or other unsafe or objectionable objects or materials, or under the influence of intoxicants or drugs, or
anyone incapable of taking ordinary care of himself or herself, or one whose behavior is such as to be objectionable to passengers or prospective passengers.
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COMPLAINT
FILING PROCEDURE
- To file a complaint regarding Central Coast Shuttle
Services, Inc., complaint must be submitted in
writing to:
Central Coast Shuttle Services, Inc.
3249 Terminal Drive, Suite 102
Santa Maria, CA 93455
- Central Coast Shuttle Services, Inc. will respond in
writing to all complaints within 15 days of receipt of
the complaint. If complaint is not resolved by
carrier to complainant's satisfaction, complainant may
contact:
Public Utilities Commission
Transportation Consumer Complainant Unit
505 Van Ness Avenue, 2nd Floor
San Francisco, CA 94102
Phone: 800-894-9444 |
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